A: BibiddiMugs specializes in personalized mugs and cups featuring a wide array of Disney characters and themes. We also offer customization options, allowing you to add your name or create custom orders for special events.

A: Our customization process is simple! Just choose your favorite Disney character or theme, select the customization options, and provide any specific details. You can add your name or create a custom order for a unique touch.

A: Absolutely! We love creating unique, custom orders. Simply reach out to us through our "Custom Orders" page or contact us directly with your request, and we'll work together to bring your vision to life.

A: We are based in Montreal, Canada. All our personalized mugs are created and shipped directly from our workshop to ensure the highest quality and attention to detail.

A: After placing your order, we require 2 days for the creation process. Once your personalized mug is ready, we ship it to your location. Shipping times may vary, but you can expect your order to arrive within a reasonable timeframe.

A: Yes, absolutely! Once your order has been shipped, you will receive a tracking number via email. This allows you to monitor your personalized mug's journey from our workshop to your doorstep.

A: We strive for perfection, but if you encounter any issues with your order, please contact our customer support team immediately. We are here to assist you and ensure your BibiddiMugs experience is nothing short of magical.

A: We want you to be delighted with your BibiddiMugs purchase. If you are not satisfied, please refer to our "Returns and Exchanges" page for information on our return policy and how to initiate the process. Your satisfaction is our priority!

A: We offer a diverse range of Disney characters, from classics like Mickey Mouse and Cinderella to modern favorites like Elsa and Buzz Lightyear. Explore our collection to find your beloved character!

A: Yes, our mugs are both microwave and dishwasher safe. Enjoy the convenience of warming up your favorite beverage and easy cleaning without compromising the vibrant designs.

A: Unfortunately, we currently do not offer the option to include personalized messages on our mugs. However, you can add your name or customize with Disney characters to make it uniquely yours!

A: Yes, we offer special discounts for bulk orders! Contact us directly through our "Bulk Orders" page or reach out to us for personalized assistance with your large order for events or parties.

A: Currently, we primarily ship within Canada and the US. However, we also offer select international shipping options. Please check our shipping information or contact us for specific international shipping details.

A: While our focus is on Disney characters, we also welcome custom design requests not directly related to Disney. Reach out to us with your idea, and we'll explore the possibilities for a unique creation.

A: To ensure the longevity of your personalized mug, we recommend handwashing with mild detergent. Avoid using abrasive materials to preserve the vibrant colors and designs.

A: Absolutely! Our mugs are versatile and suitable for both hot and cold beverages. Whether it's a steaming cup of coffee or a refreshing iced drink, your personalized mug can handle it with style.

A: Yes, we offer gift wrapping options for an additional fee. During the checkout process, you can select the gift wrapping option to add an extra touch of magic to your order.

A: Certainly! You can include a special note during the checkout process. We'll ensure that your personalized message accompanies the magical mug on its journey to the recipient.

A: We strive to keep our product catalog fresh and exciting. New Disney characters and themes are regularly added to provide you with a diverse and up-to-date selection of personalized mugs.

A: Currently, BibiddiMugs operates exclusively online, and we do not have a physical storefront or showroom. However, we provide detailed images and descriptions to help you make an informed purchase decision.

A: Unfortunately, once an order is placed, we are unable to cancel or modify it. Please double-check your order before completing the purchase to ensure accuracy.

A: Yes, we occasionally offer promotions and discounts for first-time customers. Keep an eye on our website or subscribe to our newsletter for updates on the latest offers and exclusive discounts.

A: Stay connected with BibiddiMugs by subscribing to our newsletter. You'll receive updates on new product launches, promotions, and exclusive offers delivered directly to your inbox.

A: Yes, we're active on social media! Follow us on platforms like Instagram and Facebook to stay connected, participate in giveaways, and get a sneak peek at upcoming designs and promotions.

A: Yes, we also sell our personalized mugs on Etsy! Visit our Etsy shop for the same magical experience and a seamless shopping process.

A: We're always exploring exciting collaborations and special editions. Stay tuned for announcements on our website and social media to catch the latest updates and limited-edition releases.

A: We accept a variety of payment methods, including major credit cards, PayPal, and other secure payment options. Choose the method that suits you best during the checkout process.

A: Feel free to reach out to our customer support team via the "Contact Us" page on our website. We're here to assist you with any questions, concerns, or feedback you may have!